Privacy policy
1. General Information
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.syncret.com.
The data controller is:
Syncret Cyganek Spółka Jawna
Bracka 8, 31-005 Kraków, Poland
Email: butik@syncret.com
2. What Data We Collect
We collect personal data necessary to provide our services, including:
-
name and surname
-
email address
-
shipping and billing address
-
payment-related information
-
order details
We may also collect technical data such as:
-
IP address
-
device and browser information
-
website activity (via cookies)
3. How We Use Your Data
Your personal data is processed for the following purposes:
-
to process and fulfill your orders
-
to communicate with you regarding your purchase
-
to provide customer support
-
to improve our website and services
-
to comply with legal obligations
With your consent, we may also use your data for marketing purposes.
4. Legal Basis for Processing
We process your data based on:
-
the performance of a contract (order fulfillment)
-
legal obligations
-
your consent (e.g. marketing)
-
our legitimate interest (e.g. improving services, security)
5. Data Sharing
Your data may be shared with trusted third parties only when necessary, including:
-
payment providers
-
shipping and courier services
-
IT and hosting providers
All partners process data in accordance with applicable data protection laws.
6. Data Retention
We retain your data only for as long as necessary:
-
for the duration of the contract
-
as required by law (e.g. accounting obligations)
-
until consent is withdrawn (for marketing purposes)
7. Your Rights
Under GDPR, you have the right to:
-
access your personal data
-
correct your data
-
request deletion of your data
-
restrict processing
-
object to processing
-
withdraw consent at any time
To exercise your rights, please contact us at:
butik@syncret.com
8. Cookies
Our website uses cookies to ensure proper functionality and improve your browsing experience.
You can manage your cookie preferences through your browser settings.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
10. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be published on this page.